We aim to provide high quality items at low prices, we feel many other companies charge allot more for the same product, and often customers are only paying for the brand and we want to be different. All our rope bracelets are handmade in our studio in Betley, and we use high quality materials such as stainless steel rather than cheap alloys. We want you the customer to be happy with your purchase, so we offer a 30 day money back guarantee. If your not happy with the product just return it to us for a full refund. If you have any questions please don't hesitate to contact us.